Sign in once. Siftree reads your records and reacts to new events as they happen.
Download Thread Attachment
Download a specific attachment belonging to a thread of a ticket.
Find Contact
Searches for contacts in your help desk portal. See the docs here
Get Article
Retrieves the details of a knowledge base article.
Get Thread Details
Retrieve details for a specific thread belonging to a ticket.
Get Ticket Comment
Retrieves details of a specific comment on a ticket.
Get Ticket Comment History
Retrieves the edit history of a specific ticket comment.
Get Ticket Details
Retrieve details for a specified ticket.
List All Ticket Comments
Retrieves all comments for a specified ticket.
List Conversations
List all conversations for a ticket.
List Departments
Lists the departments configured in the organization, with optional filtering by enabled/disabled state. Use this to drive workflows by department name lookups instead of hardcoded department IDs.
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List Help Centers
Lists the help centers configured in an organization.
List Root Categories
Lists root knowledge base categories for a help center.
List Ticket Attachments
List attachments for a specific ticket.
List Ticket Fields
Includes each field's apiName, displayLabel, type, and for picklist fields - the allowedValues array. Useful for discovering valid picklist values (e.g. for status, priority, channel, category, subCategory, classification ) before creating or routing tickets, and more
List Ticket Threads
Get a list of threads for a specified ticket.
Deleted Article (Instant)Trigger
Emit new event when an article is deleted from the recycle bin
New AccountTrigger
Emit new event when a new account is created. See the docs here
New AgentTrigger
Emit new event when a new agent is created. See the docs here
New Article (Instant)Trigger
Emit new event when a new article is created
New ContactTrigger
Emit new event when a new contact is created. See the docs here
New TicketTrigger
Emit new event when a new ticket is created. See the docs here
New Ticket AttachmentTrigger
Emit new event when a new ticket attachment is created. See the docs here
New Ticket CommentTrigger
Emit new event when a new ticket comment is created. See the docs here
New Ticket MessageTrigger
Emit new event when a message ticket is created. See the docs here
New Ticket Status ChangeTrigger
Emit new event when a status ticket is changed. See the docs here
New Updated TicketTrigger
Emit new event when a ticket is updated. See the docs here
Updated Article (Instant)Trigger
Emit new event when an article is updated
Act
Take action in Zoho Desk
Agents update records and send messages for you, automatically, as drafts, or after you approve.
Add Ticket Attachment
Attaches a file to a ticket. See the docs here
Add Ticket Comment
Adds a comment to a ticket. See the docs here
Create Account
Creates an account in your help desk portal. See the docs here
Create Contact
Creates a contact in your help desk portal. See the docs here
Create Ticket
Creates a ticket in your helpdesk. See the docs here
Delete Ticket Comment
Deletes a specific comment from a ticket.
Find or Create Contact
Finds or create a contact. See the docs here
Send E-Mail Reply
Sends an email reply. See the docs here
Update Contact
Updates details of an existing contact. See the docs here
Siftree is an AI platform that sales, CX, marketing, product, and strategy teams use to find, win, and keep customers.
Siftree connects calls, tickets, reviews, social, documents, video, and the systems you already use — then builds pipelines, datasets, tools, and cited insights your team and agents can operate on. Long-horizon agents keep building after you walk away.
- Describe what you need in plain language; Siftree builds pipelines, structures the data, and routes models for language, vision, audio, transcription, classification, and enrichment.
- Operate on datasets, tools, reports, and cited insights. You define the rules — what counts, how it's scored, what gets labeled.
- Marketplace: 14,824 sources across 4,169 apps and websites as of October 2026, plus any public website. Search, choose a source, and create an analysis-ready dataset without scraper maintenance.
- Native connectors for help desks, CRMs, and call recorders, plus upload and API. Audio and video are transcribed and labeled with everything else.
- Runs on a schedule or a trigger, and alerts your team in Slack when a threshold is crossed.
- Acts in your systems: writes labels and fields back to the help desk or CRM, opens issues in Linear or Jira, and drafts replies and emails. Each agent runs automatically, drafts for review, or asks first, and every action is logged.
- Ask questions of your data from Claude or ChatGPT through Siftree MCP.
- Enterprise protections: continuous verification of every request, encryption in storage and transit, privilege and identity governance, immutable activity logs.
- Teams use the eight products in place of separate point tools for prospecting data, support analytics, social listening, community triage, ad research, AI search visibility, research repositories, and competitive intelligence.