Sign in once. Siftree reads your records and reacts to new events as they happen.
Get Macro
Get a macro by ID.
Get Ticket
Get a ticket.
Get Ticket Message
Get a specific message from a ticket.
List Integrations
List the integrations (email addresses, chat widgets, Facebook/Instagram pages, WhatsApp numbers, etc.) connected to the account. Use the id as the Integration ID in Create Ticket Message or Send Public Reply .
List Messages
List all messages.
List Ticket Field Values
List field values for a ticket.
List Ticket Tags
List tags for a ticket.
Retrieve a Customer
Retrieve a customer.
Macro UpdatedTrigger
Emit new event when a macro is updated.
New Internal NoteTrigger
Emit new event when an internal note is created on a ticket.
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New Macro CreatedTrigger
Emit new event when a macro is created.
New TicketTrigger
Emit new event when a ticket is created.
New Ticket MessageTrigger
Emit new event when a ticket message is created.
New Updated TicketTrigger
Emit new event when a ticket is updated.
Act
Take action in Gorgias
Agents update records and send messages for you, automatically, as drafts, or after you approve.
Add Ticket Tags
Add tags to a ticket.
Create Customer
Create a new customer.
Create Macro
Create a macro.
Create Ticket
Create a new ticket.
Create Ticket Message
Create a message for a ticket in the Gorgias system.
Delete Macro
Delete a macro.
Send Internal Note
Post an internal note to a ticket on behalf of an agent.
Send Public Reply
Post a customer-facing reply to a ticket on behalf of an agent.
Set Ticket Tags
Set tags on a ticket.
Update Customer
Update a customer.
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Update Macro
Update a macro.
Update Ticket
Updates a predefined ticket in the Gorgias system.
Update Ticket Field Values
Set custom field values on a ticket. The connected account's ticket custom fields are exposed as individual optional props. Each field is written on its own request, so re-running after a failure is safe.
Siftree is an AI platform that sales, CX, marketing, product, and strategy teams use to find, win, and keep customers.
Siftree connects calls, tickets, reviews, social, documents, video, and the systems you already use — then builds pipelines, datasets, tools, and cited insights your team and agents can operate on. Long-horizon agents keep building after you walk away.
- Describe what you need in plain language; Siftree builds pipelines, structures the data, and routes models for language, vision, audio, transcription, classification, and enrichment.
- Operate on datasets, tools, reports, and cited insights. You define the rules — what counts, how it's scored, what gets labeled.
- Marketplace: 14,824 sources across 4,169 apps and websites as of October 2026, plus any public website. Search, choose a source, and create an analysis-ready dataset without scraper maintenance.
- Native connectors for help desks, CRMs, and call recorders, plus upload and API. Audio and video are transcribed and labeled with everything else.
- Runs on a schedule or a trigger, and alerts your team in Slack when a threshold is crossed.
- Acts in your systems: writes labels and fields back to the help desk or CRM, opens issues in Linear or Jira, and drafts replies and emails. Each agent runs automatically, drafts for review, or asks first, and every action is logged.
- Ask questions of your data from Claude or ChatGPT through Siftree MCP.
- Enterprise protections: continuous verification of every request, encryption in storage and transit, privilege and identity governance, immutable activity logs.
- Teams use the eight products in place of separate point tools for prospecting data, support analytics, social listening, community triage, ad research, AI search visibility, research repositories, and competitive intelligence.