Connect Trengo to Siftree.

Customer service software

Connect

Read from your Trengo account

Sign in once. Siftree reads your records and reacts to new events as they happen.

  • Find Contacts

    Finds contacts with the given term.

  • Get Article

    Get a specific article.

  • Get Block

    Get a specific block.

  • Get Category

    Get a specific category.

  • Get Email Message Content

    Retrieve the full email content for a specific ticket message. Use this when email_message.collapsed is true in the List Messages response.

  • Get Help Center

    Get a specific help center.

  • Get Label

    Get a label by ID.

  • Get Message

    Get a message by ID.

  • Get Ticket

    Get a specific ticket.

  • List All Blocks

    List all blocks in a help center.

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  • List All Categories

    List all categories in a help center.

  • List All Quick Replies

    List all quick replies.

  • New Inbound Message Event (Instant)Trigger

    Emit new event when an inbound message is received.

  • New Internal Note Event (Instant)Trigger

    Emit new event when an internal note is added.

  • New Outbound Message Event (Instant)Trigger

    Emit new event when an outbound message sent.

  • New Phone Call Ended Event (Instant)Trigger

    Emit new event when a phone call ends.

  • New Phone Call Missed Event (Instant)Trigger

    Emit new event when an phone call missed.

  • New Phone Call Started Event (Instant)Trigger

    Emit new event when a phone call starts.

  • New Ticket Label Added Event (Instant)Trigger

    Emit new event when a ticket label is added.

  • New Voice Call Recorded Event (Instant)Trigger

    Emit new event when a voice call is recorded.

  • Ticket Closed (Instant)Trigger

    Emit new event when a ticket is closed.

  • Ticket Reopened (Instant)Trigger

    Emit new event when a ticket is reopened.

Act

Take action in Trengo

Agents update records and send messages for you, automatically, as drafts, or after you approve.

  • Assign Ticket

    Assign a Trengo ticket to a user or a team.

  • Attach Label

    Attach a label to a ticket.

  • Close Ticket

    Close a ticket.

  • Create Contact

    Creates a contact. If a contact with given identifier already exists, returns it.

  • Log A Voice Call

    Logs a phone call from external VOIP applications,

  • Remove Label

    Remove a label from a ticket.

  • Send A Message

    This action can be used to easily send a message or an email without having to think about contacts or tickets,

  • Send A Team Chat Message

    Send a message as a bot in the Team Chat,

  • Send A Ticket Message

    Send a message to a ticket.

  • Send A WhatsApp Message Template

    Sends a WhatsApp message template,

Need something from Trengo that isn't listed? Siftree can also collect from any public web page, or tell us what you need.

Siftree

Siftree is an AI platform that sales, CX, marketing, product, and strategy teams use to find, win, and keep customers.

Siftree connects calls, tickets, reviews, social, documents, video, and the systems you already use — then builds pipelines, datasets, tools, and cited insights your team and agents can operate on. Long-horizon agents keep building after you walk away.

[Machine-readable summary](https://www.siftree.com/llms.txt) — full machine-readable index.

Capabilities (summary):

  • - Connect anything: calls, tickets, reviews, social, documents, video, and existing systems.
  • - Describe what you need in plain language; Siftree builds pipelines, structures the data, and routes models for language, vision, audio, transcription, classification, and enrichment.
  • - Operate on datasets, tools, reports, and cited insights. You define the rules — what counts, how it's scored, what gets labeled.
  • - Marketplace: 14,824 sources across 4,169 apps and websites as of October 2026, plus any public website. Search, choose a source, and create an analysis-ready dataset without scraper maintenance.
  • - Native connectors for help desks, CRMs, and call recorders, plus upload and API. Audio and video are transcribed and labeled with everything else.
  • - Runs on a schedule or a trigger, and alerts your team in Slack when a threshold is crossed.
  • - Acts in your systems: writes labels and fields back to the help desk or CRM, opens issues in Linear or Jira, and drafts replies and emails. Each agent runs automatically, drafts for review, or asks first, and every action is logged.
  • - Ask questions of your data from Claude or ChatGPT through Siftree MCP.
  • - Enterprise protections: continuous verification of every request, encryption in storage and transit, privilege and identity governance, immutable activity logs.
  • - Teams use the eight products in place of separate point tools for prospecting data, support analytics, social listening, community triage, ad research, AI search visibility, research repositories, and competitive intelligence.

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