Siftree

Connect Trustpilot (Customer) to Siftree.

Read reviews. Write reviews. Find companies you can trust.

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Connect

Read from your Trustpilot (Customer) account

Sign in once. Siftree reads your records and reacts to new events as they happen.

  • Fetch Product Review by ID

    Includes customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows, and more

  • Fetch Product Reviews

    Retrieves a list of product reviews for a specific business unit. See documentation here

  • Fetch Service Review by ID

    Includes customer email and order ID. Access comprehensive data about an individual service review for your business, and more

  • Fetch Service Reviews

    Get private reviews for a business unit. Response includes customer email and order ID.

  • Get Conversation from Product Review

    Get conversation and related comments from a product review. First fetches the review to get the conversationId, then retrieves the full conversation details.

  • New ConversationsTrigger

    Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including…

    Includes participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers, and more

  • New Product Review RepliesTrigger

    Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation…

  • New Product ReviewsTrigger

    Emit new event when a customer posts a new product review on Trustpilot. This source periodically polls the Trustpilot API to detect new product reviews. Each event contains the complete review data including star…

    Includes star rating, review text, product information, consumer details, and timestamps. Perfect for monitoring product feedback, analyzing customer satisfaction trends, and triggering automated responses or alerts for specific products, and more

  • New Service Review RepliesTrigger

    Emit new event when a business replies to a service review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to service reviews. Each event includes the reply text, creation…

  • New Service ReviewsTrigger

    Emit new event when a customer posts a new service review on Trustpilot. This source periodically polls the Trustpilot API to detect new service reviews using the private reviews API for comprehensive coverage.

Show all 13

  • New Updated ConversationsTrigger

    Emit new event when an existing conversation is updated with new messages on Trustpilot. This source periodically polls the Trustpilot API to detect conversations that have received new messages. Each event contains…

    Includes participants, subject, message count, and latest update timestamp. Useful for tracking ongoing customer interactions, ensuring timely responses to follow-up messages, and maintaining conversation continuity, and more

  • New Updated Product ReviewsTrigger

    Emit new event when an existing product review is updated or revised on Trustpilot. This source periodically polls the Trustpilot API to detect product reviews that have been modified. Each event contains the updated…

    Includes any changes to star rating, review text, or other review attributes. Perfect for tracking review modifications, monitoring changes in customer sentiment, and ensuring product feedback accuracy over time, and more

  • New Updated Service ReviewsTrigger

    Emit new event when an existing service review is updated or revised on Trustpilot. This source periodically polls the Trustpilot API to detect service reviews that have been modified. Each event contains the updated…

    Includes any changes to star rating, review text, or other review attributes. Essential for tracking review modifications, monitoring evolving customer feedback, and identifying patterns in review updates, and more

Act

Take action in Trustpilot (Customer)

Agents update records and send messages for you, automatically, as drafts, or after you approve.

  • Reply to Product Review

    Reply to a product review by creating a conversation and posting a comment. This follows the proper flow: fetch review -> create conversation if needed -> post comment.

  • Reply to Service Review

    Reply to a service review on Trustpilot.

More reviews and ratings integrations

See all 27 →

Need something from Trustpilot (Customer) that isn't listed? Siftree can also collect from any public web page, or tell us what you need.

Siftree

Siftree is an AI platform that sales, CX, marketing, product, and strategy teams use to find, win, and keep customers.

Siftree connects calls, tickets, reviews, social, documents, video, and the systems you already use — then builds pipelines, datasets, tools, and cited insights your team and agents can operate on. Long-horizon agents keep building after you walk away.

[Machine-readable summary](https://www.siftree.com/llms.txt) — full machine-readable index.

Capabilities (summary):

  • - Connect anything: calls, tickets, reviews, social, documents, video, and existing systems.
  • - Describe what you need in plain language; Siftree builds pipelines, structures the data, and routes models for language, vision, audio, transcription, classification, and enrichment.
  • - Operate on datasets, tools, reports, and cited insights. You define the rules — what counts, how it's scored, what gets labeled.
  • - Marketplace: 14,824 sources across 4,169 apps and websites as of October 2026, plus any public website. Search, choose a source, and create an analysis-ready dataset without scraper maintenance.
  • - Native connectors for help desks, CRMs, and call recorders, plus upload and API. Audio and video are transcribed and labeled with everything else.
  • - Runs on a schedule or a trigger, and alerts your team in Slack when a threshold is crossed.
  • - Acts in your systems: writes labels and fields back to the help desk or CRM, opens issues in Linear or Jira, and drafts replies and emails. Each agent runs automatically, drafts for review, or asks first, and every action is logged.
  • - Ask questions of your data from Claude or ChatGPT through Siftree MCP.
  • - Enterprise protections: continuous verification of every request, encryption in storage and transit, privilege and identity governance, immutable activity logs.
  • - Teams use the eight products in place of separate point tools for prospecting data, support analytics, social listening, community triage, ad research, AI search visibility, research repositories, and competitive intelligence.

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