Sign in once. Siftree reads your records and reacts to new events as they happen.
Get Consumer Purchases
Gets the purchase history for a consumer by their consumer ID. Useful for support workflows to understand what a consumer has purchased before they initiated a return. To find a consumer ID, use Get Return Orders with…
Get Draft Return Orders
Gets a list of draft return orders for the given account.
Get Return Locations
Gets a list of return locations for the given account.
Get Return Order
Gets the full details of a single return order by ID. Use expand to inline related objects (consumer, shipments, returnRequests) in one call instead of making separate requests. To find a return order ID, use Get…
Get Return Order Emails
Gets all email communications associated with a return order. Useful for support and audit workflows to see what emails were sent to the consumer during the return process. To find a return order ID, use Get Return…
Get Return Reasons
Gets a list of return reasons for the given account.
Get Return Request
Gets the full details of a single return request by ID. Return requests contain item-level information: purchase order number, return reason, requested resolution (refund, exchange, etc.). To find a return request ID,…
List Shipping Products
Includes carrier integrations, label types, and product codes, and more
New Return Order Completed (Instant)Trigger
Emit new event when a return order is completed.
New Return Order Confirmed (Instant)Trigger
Emit new event when a return order is confirmed.
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New Return Order Created (Instant)Trigger
Emit new event when a new return order is created.
New Sales Order Approved or Denied (Instant)Trigger
Emit new event when a sales order is approved or denied.
New Shipment Label Created (Instant)Trigger
Emit new event when a new shipment label is created.
New Shipment Received Tracking Updates (Instant)Trigger
Emit new event when a shipment receives tracking updates.
New Tracking Update Delivered (Instant)Trigger
Emit new event when a tracking update is received and the shipment status changes to delivered.
Act
Take action in Returnista
Agents update records and send messages for you, automatically, as drafts, or after you approve.
Create Draft Return Order
Creates a new draft return order for a consumer. Draft return orders are pending merchant review before being accepted or rejected. Use Process Draft Return Order to accept or reject the created draft.
Create Return Location
Creates a new return location (warehouse or depot address) for an account. Required: accountId , name , companyName , phoneNumber , street , houseNumber , city , postalCode , countryCode (ISO 3166-1 alpha-2, e.g. NL ,…
Process Draft Return Order
Accepts or rejects a draft return order. Draft return orders are created when a consumer initiates a return and are pending merchant review. Set action to accept to approve the return (this triggers shipment label…
Resend Confirmation Email
Resends the return confirmation email to the consumer for an existing return order. Use this when a consumer did not receive their original confirmation, when an email bounced, or to re-trigger a notification after a…
Update Return Location
Updates an existing return location for an account. All fields are optional — provide only the ones you want to change. At least one field must be provided. To find the return location ID, use Get Return Locations .…
Siftree is an AI platform that sales, CX, marketing, product, and strategy teams use to find, win, and keep customers.
Siftree connects calls, tickets, reviews, social, documents, video, and the systems you already use — then builds pipelines, datasets, tools, and cited insights your team and agents can operate on. Long-horizon agents keep building after you walk away.
- Describe what you need in plain language; Siftree builds pipelines, structures the data, and routes models for language, vision, audio, transcription, classification, and enrichment.
- Operate on datasets, tools, reports, and cited insights. You define the rules — what counts, how it's scored, what gets labeled.
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- Native connectors for help desks, CRMs, and call recorders, plus upload and API. Audio and video are transcribed and labeled with everything else.
- Runs on a schedule or a trigger, and alerts your team in Slack when a threshold is crossed.
- Acts in your systems: writes labels and fields back to the help desk or CRM, opens issues in Linear or Jira, and drafts replies and emails. Each agent runs automatically, drafts for review, or asks first, and every action is logged.
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- Enterprise protections: continuous verification of every request, encryption in storage and transit, privilege and identity governance, immutable activity logs.
- Teams use the eight products in place of separate point tools for prospecting data, support analytics, social listening, community triage, ad research, AI search visibility, research repositories, and competitive intelligence.
