Siftree

Connect PagerDuty to Siftree.

Real-Time Operations and Incident Response

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Read from your PagerDuty account

Sign in once. Siftree reads your records and reacts to new events as they happen.

  • Find Oncall User

    Find the user on call for a specific schedule.

  • Get Event Orchestration for Service

    Get the active event orchestration routing rules configured for a service. Event orchestration routes incoming events to the right responders based on conditions. Use List Services to discover service IDs.

  • Get Incident

    Includes its current status, urgency, assignments, and html_url . Use List Incidents to find the incident ID, and more

  • Get Service Analytics

    Get incident volume and MTTR (mean time to resolve) metrics for one or more services over a time range. Use List Services to discover service IDs. Time params use ISO 8601 with explicit UTC offset, e.g.…

  • List Escalation Policies

    List escalation policies in the PagerDuty account. Supports both exact name match ( name ) and substring search ( query ), plus team filtering. Use policy IDs with Create Incident , Create Service , and Update…

  • List Incident Change Events

    List change events (deployments, config changes) correlated to an incident. Change events show what changed in your systems around the time the incident was triggered. Use List Incidents or Get Incident to find the…

  • List Incident Workflows

    List available incident automation workflows. Use workflow IDs with Start Incident Workflow to run automation on an active incident. Requires Business+ plan — accounts without this plan will receive empty results or a…

  • List Log Entries

    List log entries (the audit trail of actions taken on an incident or across the account). When incidentId is provided, scopes results to that incident's log entries. Otherwise returns account-wide log entries. Use List…

  • List On-Calls

    List on-call entries — who is on call right now or during a given time window. Filterable by schedule IDs or escalation policy IDs. Use List Schedules to discover schedule IDs and List Escalation Policies to discover…

  • List Priorities

    List the priority levels configured for this PagerDuty account. Returns priority IDs and names (e.g. P1, P2, critical) useful for Create Incident and Update Incident .

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  • List Schedules

    List on-call schedules in the PagerDuty account, optionally filtered by name. Returns schedule IDs and names useful for List On-Calls and Create Schedule Override .

  • List Services

    List services, optionally filtered by team or searched by name. Returns service IDs, names, status, and html_url . Use List Teams to discover team IDs for filtering.

  • List Status Page Posts

    List posts on a PagerDuty status page. Use List Status Pages to discover status page IDs. Set activeOnly: true to filter to currently active posts (client-side filter). Requires Business+ plan — accounts without this…

  • List Status Pages

    List configured PagerDuty status pages. Use status page IDs with List Status Page Posts to retrieve posts on a specific page. Requires Business+ plan — accounts without this plan will receive empty results or a 402…

  • List Teams

    List teams in the PagerDuty account, optionally filtered by name. Returns team IDs and names useful for filtering incidents, users, and services.

  • List Users

    List users in the PagerDuty account, searchable by name or email. Returns user IDs, names, emails, and roles. Optionally filter by team membership using team IDs from List Teams .

  • New On-Call RotationTrigger

    Emit new event each time a new user rotates onto an on-call rotation

  • New or Updated IncidentTrigger

    Emit new event each time an incident is created or updated

Act

Take action in PagerDuty

Agents update records and send messages for you, automatically, as drafts, or after you approve.

  • Acknowledge Incident

    Deprecated — use Update Incident instead. Acknowledge an incident.

  • Add Note to Incident

    Add a text note to an incident. Notes are visible in the incident timeline and useful for documenting investigation steps, resolution details, or handoff notes. Use List Incidents or Get Incident to find the incident ID.

  • Create Incident

    Trigger a new incident on a PagerDuty service. Use List Services to find a service ID and List Escalation Policies to find a policy ID. Use List Priorities to find priority IDs. Set incidentKey to a stable value…

  • Create Schedule Override

    Override a schedule layer to assign a specific user for a time window. Use List Schedules to find a schedule ID and List Users to find the user ID. Time params use ISO 8601 with explicit UTC offset, e.g.…

  • Create Service

    Create a new PagerDuty service. A service represents a system or application that generates incidents. Use List Escalation Policies to find a valid escalation policy ID (required). Set autoResolveTimeout to 0 to…

  • Resolve Incident

    Deprecated — use Update Incident instead. Resolve an incident.

  • Start Incident Workflow

    Start an automation workflow on an active incident. Use List Incident Workflows to discover available workflow IDs. Use List Incidents or Get Incident to find the incident ID. Requires Business+ plan — accounts without…

  • Trigger Incident

    Deprecated — use Create Incident instead. Trigger an incident.

  • Update Escalation Policy

    Update an escalation policy's name, description, loop count, or escalation rules. By default, performs a read-then-merge: fetches the current policy and merges your changes before writing, so you only need to specify…

  • Update Incident

    Update an incident's status, title, urgency, priority, escalation policy, or assignments. Use List Incidents or Get Incident to find the incident ID. To acknowledge: set status to acknowledged . To resolve: set status…

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Need something from PagerDuty that isn't listed? Siftree can also collect from any public web page, or tell us what you need.

Siftree

Siftree is an AI platform that sales, CX, marketing, product, and strategy teams use to find, win, and keep customers.

Siftree connects calls, tickets, reviews, social, documents, video, and the systems you already use — then builds pipelines, datasets, tools, and cited insights your team and agents can operate on. Long-horizon agents keep building after you walk away.

[Machine-readable summary](https://www.siftree.com/llms.txt) — full machine-readable index.

Capabilities (summary):

  • - Connect anything: calls, tickets, reviews, social, documents, video, and existing systems.
  • - Describe what you need in plain language; Siftree builds pipelines, structures the data, and routes models for language, vision, audio, transcription, classification, and enrichment.
  • - Operate on datasets, tools, reports, and cited insights. You define the rules — what counts, how it's scored, what gets labeled.
  • - Marketplace: 14,824 sources across 4,169 apps and websites as of October 2026, plus any public website. Search, choose a source, and create an analysis-ready dataset without scraper maintenance.
  • - Native connectors for help desks, CRMs, and call recorders, plus upload and API. Audio and video are transcribed and labeled with everything else.
  • - Runs on a schedule or a trigger, and alerts your team in Slack when a threshold is crossed.
  • - Acts in your systems: writes labels and fields back to the help desk or CRM, opens issues in Linear or Jira, and drafts replies and emails. Each agent runs automatically, drafts for review, or asks first, and every action is logged.
  • - Ask questions of your data from Claude or ChatGPT through Siftree MCP.
  • - Enterprise protections: continuous verification of every request, encryption in storage and transit, privilege and identity governance, immutable activity logs.
  • - Teams use the eight products in place of separate point tools for prospecting data, support analytics, social listening, community triage, ad research, AI search visibility, research repositories, and competitive intelligence.

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